Career at Hang Seng Bank
Business Banking
Our Business Banking provides one-stop financial solutions to professional services firms, NGOs and charities, universities and schools, retailers and restaurants, start-ups, and technology companies as well as small and medium-sized enterprises, across industries.
If you join our Business Banking Division, you will have plenty of opportunities to meet with entrepreneurs and business owners from a wide variety of businesses and develop total banking relationships with them. The bank’s comprehensive training programme develops well-rounded and capable commercial bankers.
Corporate Banking
Our Corporate Banking business provides customised one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loans, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
If you join our Corporate Banking business, you will have the opportunity to develop into an all-round corporate banker and get exposure to various corporate banking businesses such as trade, corporate credit and corporate wealth management. You will also have the opportunity to take part in delivering the best financial services to our corporate customers and in helping build a close relationship with them.
Corporate Wealth and Sales Management
Our Corporate Wealth and Sales Management offers the full spectrum of wealth management and insurance solutions to our corporate customers, tailored for their protection and investment needs. In addition, we play an important role in providing our internal customers a wide range of sales management and internal control functions.
If you join our Corporate Wealth and Sales Management business, you will have the opportunity to become an insurance or investment specialist. You will meet with our corporate customers, get to know their businesses, understand their insurance and investment needs, and their risk tolerance level, you will conduct analysis and recommend solutions which best suit their needs. You will also have exposure to the sales management and internal control functions and help formulate and implement propositions to drive a robust sales culture, to facilitate customer relationship management, and to carry out credit risk and operational risk monitoring and control.
Global Trade Solutions
Our Global Trade Solutions is one of the most experienced providers of international trade services in Hong Kong. As a preferred trade business partner for corporate customers, we provide a broad spectrum of customised trade and factoring solutions for mitigating trade risks and improving cash flow, giving our customers assurance and flexibility. Our solid foundation and the wealth of experience in the provision of trade services provide corporate customers the best opportunities to grow and a peace of mind.
If you join our Global Trade Solutions business, you will have the opportunity to become a business specialist in trade and receivables finance and get exposure to various trade business modules. You will work closely with our corporate customers to understand their trade needs, business uniqueness and competitive edge, you will structure versatile and long-term trade financial solutions to meet their requirements and build a close relationship with them.
Global Payments Solutions
Our Global Payments Solutions offers a comprehensive range of cash management services from account and deposit management, payments and remittance, collection and receivables services, liquidity management and electronic channel solutions to our corporate and commercial banking customers. We provide tailored solutions to our corporate banking customers as well as efficient plug-and-play services to our commercial banking customers. We are responsible to drive liabilities growth for the Commercial and Global Banking segments through the provision of first-class cash management solutions to them. We are also steering the transaction banking FX growth for the bank. We focus on our customers’ needs in Greater China and aim to be the one-stop cash management partner of choice for our customers across mainland China and Hong Kong.
If you join our Global Payments Solutions business, you will have the opportunity to develop as a world-class professional cash management specialist. You will also have ample opportunity to learn the technical skills and knowledge of cash management, while gaining great exposure to customer management by understanding customer needs and tailoring solutions for them. Global Payments provides a solid and rewarding career as a banking specialist.
Wholesale Chief Operating Officer’s Office
Our Wholesale Chief Operating Officer’s Office is dedicated to manage non-financial risk, drive digital and transformation strategic execution, analyses big data and market opportunities, oversee customer due diligence, as well as provide business management support for wholesale banking. The team plays a key role in enabling high performance, mitigation of potential risk, promoting digital transformation to drive our business forward.
If you join our Wholesale Chief Operating Officer’s Office, you will have opportunities to develop large-scale project management expertise by contributing in diversified projects, from risk management, digital transformation, machine learning, strategy formulation to human resources planning. You will work closely with businesses and functions across wholesale banking to understand their business and operation needs, develop strategic plan to enhance customer satisfaction and operational excellence.
Grow your career at Hang Seng
About
Hang Seng is dedicated to providing excellent service. Our team members play a vital role in delivering top-notch products and services to our customers. We seek to attract high-calibre talent with our dynamic working environment, ample career prospects and competitive compensation packages.
We share the dreams of Hong Kong people. With our deep roots from the community, we provide trusted, best-in-class financial services that empower our customers to achieve success today and for future generations.
Our culture
We build an agile and dynamic workplace to support all-rounded development of our staff. Our mission is to provide best-in-class customer experience to create a better future for our community.
We are committed in promoting a culture that is positive, compliant and inclusive. We will always be a trusted partner to our customers and our community, today and for generations to come.
We value difference
We are open to ideas and feedback from all perspectives. We maintain a lean structure to create a workplace where colleagues feel empowered, safe and valued.
We succeed together
We collaborate beyond boundaries with effective communication. We break down silos. We trust and support each other. We think as “One Bank”.
We take responsibility
We set high standards and take ownership of our actions. We always use good judgement, speak up and act.
We get it done
We think like entrepreneurs and are always absorbing new knowledge. We make things happen at pace by making clear choices and taking bold actions. We keep our promises and help each other to overcome hurdles.
People centricity
Health and well-being
We offer comprehensive medical plans for our staff and families to ensure their well-being and peace of mind. Our wellness apps, seminars and Employee Assistance Programme provide all-rounded support for physical, mental and financial well-being. Our activity-based workplace will make you feel energised at work.
Hybrid working
We support flexible and hybrid working so you can be productive at work while meeting personal needs and fulfilling family commitments.
Rewards and benefits
We support our staff to achieve their financial goals at different life stages. We offer competitive compensation packages, housing loan benefits and rental reimbursement, share purchase plan, life assurance and retirement benefits along with other banking offers.
People engagement
We value inclusion and diversity. With a Speak-Up culture, we listen to staff feedback and encourage you to exchange ideas in regular townhalls and internal staff communication channels. Various fun activities and recreational facilities such as Beer Friday, interest and yoga classes, gym facilities and a massage room are here to create an energetic and enjoyable working environment.
Recognition
We celebrate successes and milestones at work. We recognise value-aligned behaviours with our At Our Best Recognition programme.
Future skills
We offer multiple opportunities to reskill and upskill. Tools and platforms are developed for you to curate your own learning path and develop abilities to succeed now and in the future.
Career development
We encourage you to explore and gain new experiences through experiential learning and job enhancements. We enable internal mobility across the bank and encourage participation in cross-departments projects. We provide networking and job-tasting opportunities with Talent Marketplace.
Talent development
We offer fit-for-purpose talent and leadership development programmes to accelerate the development of next-generation leaders of the Bank. We are focused on supporting our talents to achieve their career and development goals.
Professional qualification and academic sponsorship
We support staff’s professional development and growth in their area of expertise and interest. Our education sponsorship and examination leave help you pursue professional or academic qualifications.
